Customer Support Specialist

Telecommute · Victoria, British Columbia, Canada


Are you in Victoria? Do you love what you do and enjoy working with good people? Our tight-knit team is made up of designers, developers, project managers and support staff who love what they do, bring passion and energy to their work, and don’t settle for anything less than the best results.

We are currently looking for a Customer Support Specialist to join our team, full-time. You will collaborate closely with other support specialists to provide exceptional customer support for our wide variety of digital products, make sure our customers’ needs are met and potential concerns are heard and addressed in the best way possible. Specifically, your role within the team will involve the following:

What you’ll be doing


Who you are


What you’ll get

Pixel Union is a company built on creativity, teamwork and employee well-being. We come to the office (wherever that may be) to work hard, push our limits, and enjoy ourselves around good people. Here, you will work with a fun group of people on challenging and rewarding tasks. You will have access to educational materials, as well as the occasional office-made waffles!

Some of our perks include:

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